Lifesweeper

Refunds

Request a refund

Within 30 days of your order, for any reason. You don't have to justify it — the box below is just so we can keep an accurate record and fix whatever went wrong.

The fastest route: Paddle

All Lifesweeper orders are sold by our reseller and merchant of record, Paddle.com Market Ltd. Paddle holds your invoice and processes every refund, so going straight to them is usually quickest. Search for your order using the email you paid with and the charge reference on your statement.

Open paddle.netPaddle's refund policy

Or tell us here

We'll log your request, pass it to Paddle on your behalf, and email you when it's approved. Refunds land back on your original payment method, usually within a few business days depending on your bank.

0/2000

We store your order email, reference, purchase type and reason purely to handle and record this request, and keep it for as long as tax rules require. See the privacy notice.

Full details are in our refund policy and terms.